PRIVACY POLICY

Holiday on Discount recognizes the importance of privacy of its users & is committed to maintain your confidence and trust by maintaining the confidentiality of your information. The protection of customer’s personal information is extremely important to us. We will only process your personal data as mentioned in our privacy policy agreed by you.

We promise..

  1. To gather only your essential information that is required for bookings.
  2. To securely keep your private information.
  3. Not share your information with anyone.

If you have any questions or concerns regarding our privacy policy you can contact us.

 Information we collect

The personal Information that we may collect is mainly the information that you provide to us in the course of engaging our services. This personal data may include identities, Address, date of birth, account details, contact number, email addresses and other details. Personal information is often, but not exclusively, provided to us when you sign up for and use the services, consult with our customer team, send us an email, or communicate with us in any other way.

We will let you know prior to collection whether the provision of personal information we are collecting is compulsory or if it may be provided on a voluntary basis and the consequences, if any, of not providing the information. By giving us this information, you agree to this information being collected, used and disclosed as described in our privacy policy.

Information from users with accounts

If you create an account, we require some basic information at the time of account is created. You will be asked for a valid email account. You may also have the option to give us more information if you want to.

How we use the information we collect and receive

In order to complete a booking, respond to an enquiry, send you our newsletters with promotional packages, we collect your personal data to assist you properly and to enhance our services.

All the personal data that we collect is used for but not limited for the following purposes:

  1. Create and administer your account.
  2. Personal details for booking packages, flights, hotels and other services.
  3. Send you a booking confirmation.
  4. Collect fees of the product.
  5. Resolve disputes and troubleshoot problems.
  6. Facilitate and improve our services that you’ve booked.
  7. Send you the package and confirmation updates, marketing communication and service information.
  8. Respond to customer inquiries and support requests.
  9. To send promotional packages with discount offers.
  10. Display contents based on your interests.
  11. To get feedbacks and suggestions for improvements.
  12. Enforce our terms and conditions.
  13. Identification of fraud or error.

 

Information sharing

Ensuring you privacy is important to us; we do not share your personal information with third parties except as described in this privacy policy which is required to fulfill the booking services. Holiday on Discount only share your personal data with third parties with your consent. We will only share your personal information:

  1. To service providers and suppliers which are required to complete the bookings, which include airlines, hotels, car or bus service providers, or other suppliers.
  2. To Provide customer support
  3. Sending marketing communications
  4. To legal authorities for protection against fraud.

Holiday on Discount holds reserves the right to change or update privacy policy at any point of time. We will duly notify all the users as may be necessary.

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